Refund Policy for Consulting Programs (Course Accelerator)
Consulting Programs Qualify for Prorated refunds for 90 days.
What this means: It means you get a partial refund based on the proportion of the product or service used.
For Example: If you sign up for a 90 day program & only complete 45 days… you qualify for a 50% refund (or if you sign up, download all the goods inside the program & then cancel the next day – you would qualify for a full refund of the price paid minus the value of the goods you downloaded).
NOTE: There are digital goods & assets inside the course that cannot be refunded once downloaded.
These Goods Are:
- The “done-for-you” website & funnel template ($1,800 value)
- The “7 figure Sales Script” ($500 Value)
- The Sales Tracker Sheet ($50 Value)
- The Email Sales Templates ($500 Value)
- The “done-for-you” automation followup sequence ($800 value).
The “Refund Policy for Digital Products & Downloadable Assets” shown above, applies to all of these good inside the coaching programs. Payment Cancellation Policy
Any clients that enrolls in our coaching & consulting programs/courses may not cancel the contract outside of the “90 Day Guarantee” period. After enrollment, clients will be responsible for the balance of sale owing and must pay all further installments as agreed and on time. Should Purchaser fail to make any payment as and when due, we reserve all our rights against clients for failure to make installment payments on time, including, but not limited to, mandating a collection agency or attorney to obtain payment from Purchaser, which may adversely affect the Purchaser’s credit rating. Purchaser must reimburse us for all reasonable fees (including legal and collection agency fees) incurred in collecting the balance of sale and is not eligible for the “90 Day Guarantee.”
Policy for Online Courses (Course Creator)
Every customer that enrolls into our courses gets a “365 Day Guarantee”.
This guarantee states that if you sign up & enroll into one of our courses, watch every single video, do every assignment, and don’t see any results within 12 months, we will issue a complete refund.
Here are the requirements to be eligible for a refund.
- Spend a minimum of 1 hour per day, or 7 hours per week implementing what you learn. (Example: creating content, developing, marketing, or building products for your business) – There is simply no way around the work. This only works if you do. You have to create the habit of seeing project through until the very end. Start by taking daily action on what you learn inside the course. This dedication is what will dictate your success. You might miss a few days here & there, but if you don’t put in the required work, you won’t see results & you won’t be eligible for a refund.
- Complete the entire course, beginning to end – Whenever a refund is requested, we are going to check to see if you have completed the course & the included assignments. (It should take about 90 days to complete the entire course). If you haven’t completed to course or the assignments, you will not be eligible for the guarantee.
- Contact us within 12 months – If you have completed the course, implemented the what you learned & completed all the assignments, but still don’t see any results or find your course valuable, contact us within the 365 day time span from your enrollment date & we will provide an immediate refund.
Here is when the guarantee DOES NOT apply:
- You enroll, never complete the course, and email us within 12 months asking for a refund.
- You enroll, do none of the assignments, and email us asking for a refund.
- You enroll, watch some of the videos, decide it is too hard, and quit.
Payment Cancellation Policy
Any clients that enrolls in our online courses may not cancel the contract outside of the “12 Month Guarantee” period. After enrollment, clients will be responsible for the balance of sale owing and must pay all further installments as agreed and on time. Should Purchaser fail to make any payment as and when due, we reserve all our rights against clients for failure to make installment payments on time, including, but not limited to, mandating a collection agency or attorney to obtain payment from Purchaser, which may adversely affect the Purchaser’s credit rating. Purchaser must reimburse us for all reasonable fees (including legal and collection agency fees) incurred in collecting the balance of sale and is not eligible for the “12 Month Guarantee.”
Contacts us
If you have any questions or concerns about your purchase, please contact us here.
Your Refund Processing Time:
Refunds can take up to 31 days to process, and we reserve the right to use this time to verify your details, review your case, and process your refund.
When requesting a refund, you must include:
- Full Name
- Order Number
- Email Used for Enrollment
- Payment Method Used
- Reason for Refund
Refund Policy for Digital Products & Downloadable Assets
- Digital products and downloadable assets cannot be returned.
Purchases only qualify for refunds in the following situations:
- You purchased two of the same product accidentally. We’ll gladly refund you for the duplicate purchase(s). Just drop us a note here!
- There is a technical problem that customer service cannot resolve for you. Note: Products with technical issues will only be eligible for a refund when enough information regarding how the error was created is provided
We’re unable to process refunds in the following situations:
- You (or your client) don’t need the product anymore.
- You found different product you like better, or you just changed your mind about your purchase.
- You realized you don’t know how to use the product.
- You say the purchase was an accident, but our system shows the product was downloaded.
- Your order is over 30 days old.
